Good experiences matter.

We’re specialists in human behaviour helping global brands create first class user experiences.

At Experience UX, we believe in

Great Design

Good design is not for decoration. The real purpose of design is to solve complex problems experienced by real people.

User Centred Technology

Technology should only exist to enhance our lives. It’s our responsibility in the technology industry to ensure that it does.

Crafted Experiences

Experiences are inevitable, customers will have an experience at every touchpoint. Whether they’re positive or not, is up to us.

Putting People First

People will always remember how you make them feel. Create amazing experiences for your users and be unforgettable for the right reasons.


Empathy leads to understanding. Seeing problems from a user perspective is critical to successful design.

Our people

Our team of researchers and experience designers are passionate about people. More about us

Great user experiences don’t happen by accident.

See the impact we’ve had for our clients

We increased sales by 28% for The Body Shop
We grew sales by 200% for HomeLet Insurance

What makes a good experience?

The type of work we love to do

UX Strategy

Need to put in place a roadmap for your digital strategy? We have a process to take you through that generates great results.

Service Design

The boundaries between online and offline are blurred. Work with our team of service designers to improve your experience across all channels.

Lean & Agile UX

If you’re already using agile we can help you integrate a user centred approach, spend less time on development and ultimately, get it right first time.

Competitor Benchmark

Our unique approach benchmarks your user journeys against your key competitors, to provide detailed scores on all aspects of UX.

UX Training

Learn the practical tools and techniques we use when working with our clients. We train using theory and hands-on approach.


Find out how using game mechanics can motivate your customers to keep coming back and even enhance the adoption of a new service.

We’re trusted by top UK companies to improve UX, or to help them craft the experiences of the future

Neil - Experience UX

Let’s Chat

We’re passionate about UX and are happy to help, whether you’re a client or not. If you’ve got a challenging UX issue or simply want a friendly steer in the right direction, get in touch with Neil and make his day:

01202 293652