Good experiences matter.

We’re specialists in human behaviour helping global brands create first class user experiences.

At Experience UX, we believe in

Great Design

Good design is not for decoration. The real purpose of design is to solve complex problems experienced by real people.

User Centred Technology

Technology should only exist to enhance our lives. It’s our responsibility in the technology industry to ensure that it does.

Crafted Experiences

Experiences are inevitable, customers will have an experience at every touchpoint. Whether they’re positive or not, is up to us.

Putting People First

People will always remember how you make them feel. Create amazing experiences for your users and be unforgettable for the right reasons.


Empathy leads to understanding. Seeing problems from a user perspective is critical to successful design.

Only businesses that put people first gain the clarity needed to create truly positive design experiences.

The results our clients enjoy


Increase in online sales


Increase in online orders


Increase in conversions

What makes a good experience?

The type of UX challenges we love to solve

Chatbots & Conversational UI

Everyone’s talking about Chat. Should you offer your customers a new way to interact and which tools offer the best experience?

Experience Design

We’re designing experiences that go beyond digital. The boundaries between online and offline are blurred, but the customer experience must remain seamless.

Lean UX & Innovation

If you’re already using agile we can help you integrate a user centred approach, spend less time on development and ultimately, get it right first time.

Voice Interaction & AI

It looks like Alexa & Co are here to stay.  What’s their place in your business? Find out if you could utilise AI to enhance your UX and improve results.

User Centred Culture

We know how to create you a unique user-centred culture that creates positive organisational change, unites your team and builds a truly effective business.


Find out how using game mechanics can motivate your customers to keep coming back and even enhance the adoption of a new service.

This is just a sample of the themes & challenges we’re currently supporting our clients with.  If you’re experiencing issues with any of the above (or something not on the list) then let us know,  we’d love to help.

Our people-centred approach

Our empathy driven design method consistently delivers results.

We’re trusted by big brands you trust

Find inspiration (and hope) in our broad portfolio of client work

Neil - Experience UX

Let’s Chat

We’re passionate about UX and are happy to help, whether you’re a client or not. If you’ve got a challenging UX issue or simply want a friendly steer in the right direction, get in touch with Neil and make his day:

01202 293652