Good experiences matter.

We’re specialists in human behaviour helping global brands create first class user experiences.

At Experience UX, we believe in

Great Design

Good design is not for decoration. The real purpose of design is to solve complex problems experienced by real people.

User Centred Technology

Technology should only exist to enhance our lives. It’s our responsibility in the technology industry to ensure that it does.

Crafted Experiences

Experiences are inevitable, customers will have an experience at every touchpoint. Whether they’re positive or not, is up to us.

Putting People First

People will always remember how you make them feel. Create amazing experiences for your users and be unforgettable for the right reasons.


Empathy leads to understanding. Seeing problems from a user perspective is critical to successful design.

Our people

Our team of researchers and experience designers are passionate about people. More about us

Great user experiences don’t happen by accident.

See the impact we’ve had for our clients

We increased sales by 28% for The Body Shop
We grew sales by 200% for HomeLet Insurance

What makes a good experience?

Do you have a UX challenge we can solve?

Poor Conversions

You might be getting plenty of traffic, but it’s not converting. Analytics may give you an idea of what is happening, but not why. We deliver proven conversion increases. We’d love to show you.

Low user engagement

Our assumptions about what people need and want, often don’t match with reality. We can put you in direct contact with the real people buying, and using your products and services.

Tough competition

See how your product or service matches up to the competition. Our unique approach benchmarks critical user journeys against key competitors and gives you an action plan.

Inexperienced team

You already have a team delivering UX, or plans to grow one. We can give them the tools, expertise, and hands-on experience to deliver top quality experiences to your customers.

Unfocused strategy

We can help you zero in on the core priorities for your users, and shape a strategy that takes you from where you are, to a more seamless experience across all touchpoint and channels.

Low UX Resource

You have internal resource, but they are too busy to keep up with the demand. Or you might find yourself short of the skills you need. We can place one of our consultants in-house, or help deliver.

We’re trusted by top brands to solve their UX problems, we’d love to help you too.

Neil - Experience UX

Let’s Chat

We’re passionate about UX and are happy to help, whether you’re a client or not. If you’ve got a challenging UX issue or simply want a friendly steer in the right direction, get in touch with Neil and make his day:

01202 293652