What is it? Crazy Egg is an online tool that monitors individual pages from your website, giving you a breakdown of where different visitors have clicked and on which part of the screen. There is also some more basic analytics…
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Loop 11 – Our Review
What is it? Loop11 is an online, remote usability testing tool. In simple terms Loop 11 allows you to create an online survey that includes tasks for users to complete on a website of your choice. You have the ability…
TheClickTest.com – Our review
What is it? The Click Test is a simple and quick test that allows you to upload an image (that image can contain one or two versions of a design for viewers to choose from) and ask the viewer a…
That’s not my tweet! #fail
Twitter desktop applications – they can be such handy little things. And up until last week everyone at Experience UX was quite happily using TweetDeck. However, the little frustrations that we had with the app became magnified due to some…
The difference between marketing profiles and user profiles
At University we always designed for the ‘target audience’, broadly meaning; the people who would use the product/website etc. Sounds simple and straightforward enough, and yet I always struggled with it, but never understood why. So, what does a…
Three Usability Testing Tips from a Rookie
Having participated in several usability tests – as an observer only – you would think I’d be more prepared for when the guys turned around and told me what my next challenge would be; to carry out a usability test…
Why we should appreciate invisible design
Recently I read the excellent Don’t Make Me Think by Steve Krug. One of the key points Krug makes is that a good website should be invisible. A user has a goal to reach and that is their focus….
It’s easy to blame stupid users for poor design
Having started as Junior User Experience Researcher at Experience UX, I have been introduced to the world of user experience. As I come from a predominantly graphic design and retail background, I thought it was safe to say that I…
