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Tag: sam harvey

Home Posts Tagged "sam harvey"

Crazy Egg – Our Review

February 21, 2012samUsability Reviews, User Research1 commenthow to..., sam harvey, user research, web user experience, website feedback

What is it? Crazy Egg is an online tool that monitors individual pages from your website, giving you a breakdown of where different visitors have clicked and on which part of the screen. There is also some more basic analytics…

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Loop 11 – Our Review

January 6, 2012samUsability Reviews, User Research1 commentsam harvey, testing, usability testing, user feedback, user opinion, user research, website usability

What is it? Loop11 is an online, remote usability testing tool. In simple terms Loop 11 allows you to create an online survey that includes tasks for users to complete on a website of your choice. You have the ability…

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TheClickTest.com – Our review

November 11, 2011samUsability Reviews, User Research5 commentshow to..., sam harvey, testing, user feedback, user opinion, user research, website feedback

What is it? The Click Test is a simple and quick test that allows you to upload an image (that image can contain one or two versions of a design for viewers to choose from) and ask the viewer a…

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That’s not my tweet! #fail

October 27, 2011samDesigning for Usersapp design, sam harvey, user experience

Twitter desktop applications – they can be such handy little things. And up until last week everyone at Experience UX was quite happily using TweetDeck. However, the little frustrations that we had with the app became magnified due to some…

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The difference between marketing profiles and user profiles

September 16, 2011samDesigning for Users1 commentbusiness goals vs customer goals, customer centred, design, learning UX, sam harvey, service design

At University we always designed for the ‘target audience’, broadly meaning; the people who would use the product/website etc. Sounds simple and straightforward enough, and yet I always struggled with it, but never understood why.   So, what does a…

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Three Usability Testing Tips from a Rookie

September 9, 2011samUser Research, Website User Experiencelearning UX, sam harvey, usability testing, user experience, user research, website usability

Having participated in several usability tests – as an observer only – you would think I’d be more prepared for when the guys turned around and told me what my next challenge would be; to carry out a usability test…

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Why we should appreciate invisible design

June 17, 2011samDesigning for Usersdesign, interaction design, learning UX, sam harvey, web user experience, website usability

  Recently I read the excellent Don’t Make Me Think by Steve Krug. One of the key points Krug makes is that a good website should be invisible. A user has a goal to reach and that is their focus….

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It’s easy to blame stupid users for poor design

April 19, 2011samDesigning for Users3 commentsdesign, interaction design, learning UX, retail customer experience, sam harvey, service design, usability testing

Having started as Junior User Experience Researcher at Experience UX, I have been introduced to the world of user experience. As I come from a predominantly graphic design and retail background, I thought it was safe to say that I…

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