Bullet Proof Ethnography and User Research: Tips, Tricks and Gotchas19/09/2018Laura YarrowUser ResearchNo CommentsUser research is a tough gig. There are many things that can trip you up, or cause a whole lot…Read More
5 Ways to Improve Your Student Recruitment28/03/2018Jenny LewisDesigning for Users, User Researchconversion, student recruitment, university, user research, ux, website improvementNo CommentsWe’ve learned whilst doing user research for our clients in the education sector that getting the user journey right for…Read More
Ouch! We UX tested our site and had to change our entire business15/01/2016Damian ReesDesigning for Users, User Researchbusiness, damian rees, strategy, usability testing, user experience, user testing, ux, ux researchNo CommentsAround this time last year, I sat in a room watching people talk about how dull and boring our brand…Read More
Is this common UX fail ruining your online form conversions?24/04/2015Jenny LewisUser Research, Website User Experiencebest practice, form design, insurance, usability testing, user experience, uxNo CommentsNearly every insurance quote form requires users to enter their job title. If your form is one of these, chances are…Read More
Healthcare UX: which areas need the biggest experience re-vamp?25/03/2015Jenny LewisDesigning for Users, User Researchexperience design, healthcare, research and innovation, user centred design, user research, ux, wearable techNo Comments It’s 8am on a dreary Monday morning and you need to book a doctor’s appointment; that shouldn’t be too…Read More
User Testing – from curiosity to luxury to necessity23/02/2015Oliver GitshamDesigning for Users, User Researchusability, usability testing, user testingNo CommentsI read an article the other day about a guy called Frederic Tudor who after travelling to West Indies, saw…Read More
How to improve your ecommerce basket – usability insights from top 20 retailers28/11/2014Damian ReesUsability Reviews, User Research, Website User Experiencebasket page, christmas toys, ecommerce, heuristic evaluation, retail, toy retailers, usability report, usability review, usability score2 CommentsLearn how to improve your basket with our comprehensive user experience review of the top 20 ecommerce sites this Christmas.…Read More
12 tips for hosting usability testing sessions at your office30/10/2014Damian ReesDesigning for Users, User Research, Website User Experiencedamian rees, hosting usability testing, in-house research, usability sessions, usability testing, user experience, user research, web testing, website usabilityNo CommentsIf you want an easy life, let your usability testing agency host the usability sessions at their labs. They’ll organise…Read More
Usability Report – Women’s Fashion Product Pages25/09/2014Oliver GitshamUsability Reviews, User Research, Website User Experienceecommerce, heuristic evaluation, product page, retail, usability report, usability review, usability score, womens fashionNo CommentsWe carried out a heuristic evaluation of leading women’s fashion retail websites, to rank them in terms of usability. We judged…Read More
9 questions to ask your usability testing supplier12/09/2014Damian ReesDesigning for Users, User Research, Website User Experiencechoosing a supplier, planning, questions, usability, usability agency, usability company, usability testingNo CommentsChoosing a supplier you like and trust can take a lot of time and effort. Especially when a lot of…Read More