Posts Tagged "website feedback"

The after-sales anti-complaints process

It’s a well known fact that us Brits hate to complain. Instead, we like to keep quiet, seethe internally, and then vote with our feet and never use the service again. But there are occasions where you know you need…

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Crazy Egg – Our Review

sam

What is it? Crazy Egg is an online tool that monitors individual pages from your website, giving you a breakdown of where different visitors have clicked and on which part of the screen. There is also some more basic analytics…

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TheClickTest.com – Our review

sam

What is it? The Click Test is a simple and quick test that allows you to upload an image (that image can contain one or two versions of a design for viewers to choose from) and ask the viewer a…

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How to deal with opinions about your website

damian

Asking people what they think about your website can be a big mistake. Initially the opinions from the people you respect or from your customers appear to be really useful until you start to see that few people agree and…

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