Posts Tagged "user research"


4 things UX leaders can do to overcome internal politics


Negotiating the treacherous terrain of internal politics can be a lonely and weary task.  Are you struggling to get your ideas past the bosses, committees, budget holders, and decision makers? Are those critical UX improvements you want to make lacking…

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Healthcare UX: which areas need the biggest experience re-vamp?

  It’s 8am on a dreary Monday morning and you need to book a doctor’s appointment; that shouldn’t be too difficult, right? In a bid to generate ideas for a healthcare UX research and innovation project, it became clear that…

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12 tips for hosting usability testing sessions at your office

If you want an easy life, let your usability testing agency host the usability sessions at their labs. They’ll organise everything, so you just need to turn up when you want, munch on some biscuits, and drink too much coffee….

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5 ways to increase online donations – Free eBook

We have put together a free ebook to help non-profit organisations increase online donations. Having spent over 100 hours studying users performing usability tests on non-profit websites, we have a wealth of useful insights to share. This guide outlines small…

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Lunchtime learning – The Architecture of Understanding

The team at Experience Solutions are partial to a lunchtime learning session to share ideas and discuss the latest trends in UX. We thought we’d share some of the videos we’ve been watching to inspire you during your lunch hour….

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A/B Testing and why making assumptions in UX is a dangerous game


Between projects we like to set up A/B testing experiments on our website which test theories and ideas that come up during client work. Our latest experiment focused on how to encourage users to download a free guide by testing…

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Stop waiting for the perfect time to run usability tests

  “Perfectionism is the enemy of progress”. This is a quote I’ve found to be very true throughout my life. Whenever I hear it or read it, I remember to stop trying to do everything perfectly and focus on getting…

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5 ways charities can quickly improve online donations

A report recently published provides an overview of charitable giving in the UK. It says that charity donations are down by 20% since the previous year. The report suggests that the overall number of people donating fell as well as…

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Crazy Egg – Our Review


What is it? Crazy Egg is an online tool that monitors individual pages from your website, giving you a breakdown of where different visitors have clicked and on which part of the screen. There is also some more basic analytics…

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Playtesting – why you should user test designs early and often

This is a fantastic video from Penny-Arcade about the virtues of testing concepts and designs early and often with users. The video is aimed at games designers but applies to any designer and translates particularly well to web designers. It’s…

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