Archive for October, 2011


That’s not my tweet! #fail


Twitter desktop applications – they can be such handy little things. And up until last week everyone at Experience Solutions was quite happily using TweetDeck. However, the little frustrations that we had with the app became magnified due to some…

Read More

Asking users the right questions at the right time is critical to good user experience


A few years ago I was walking through Bournemouth town centre when I was stopped by a young lady, clip board at the ready, she asked, “Can I ask you a quick question?” Me: “Yes, of course.” Lady: “What is…

Read More