Archive for March, 2009


The effect of bias in DIY usability testing


We’re seeing a lot of people talking about conducting their own usability tests in house. The topic of DIY testing has been around for some time now with advocates such as Steve Krug and Jakob Nielson. The general principle being…

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The 10 most common reasons for poor usability – part 2

Following on from part 1 of the 10 most common reasons for poor usability, we have another 5 reasons why products and services so commonly deliver poor usability: 6) Too many cooks When a project team has too many stakeholders…

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